Pricing
Start with what a broker costs you.
A broker is paid by a margin built into the all-in price rather than itemised. On most cargo charters it runs between 8 and 15 per cent of the flight, and higher on an urgent AOG job. That is the number to put Charter Desk's fee against.
On your own figures · change any number
The all-in price you pay today, including the broker.
Commonly between 8 and 15. It is not itemised, so you will not find it on an invoice.
Broker margin a year, on your figures
£204,000
That is what you pay a broker for knowing the market. Charter Desk is a flat fee per desk, however many charters you run.
The fee
How Charter Desk is charged
The fee depends on the number of desks and is quoted on the call.
The fee
Flat, per desk
One fee for the desk, quoted against the number of desks you run.
Charters
Unlimited
A desk runs as many charters as it likes for the same fee.
Of the flight
0%
The price an operator quotes is the price you pay the operator. Charter Desk never sits in the money.
Questions
Questions a forwarder asks
- Is there a fee per charter?
- No. A desk runs as many charters as it likes for the same fee.
- Does Charter Desk take a share of the flight?
- No. The price an operator quotes is the price you pay the operator. Charter Desk never sits in the money.
- Do we still need a broker?
- For a routing or an aircraft type the desk has not seen, you may want one, and the desk records what they tell you so you need them less next time.
- What does the fee depend on?
- The number of desks. It is quoted on the call.
- Who do we contract with, and whose credit terms apply?
- The operator, direct. You sign the charter agreement and meet their payment terms, which on ad hoc work usually means payment before departure. Charter Desk is not a party to it.
- What if the desk gets a fit call wrong?
- A fit call is working, not a warranty. It shows the binding figure so you can check it against the stand drawing before you commit, and the operator's acceptance of the load is what binds.
- Where does the operator data come from?
- Your own record first: who you have written to, what they flew and what they quoted. On top of that, published fleet and aircraft limit data that we keep current.
- Who arranges permits, handling and the paperwork?
- The operator, under the charter agreement: permits, flight scheduling and the aircraft. You supply the air waybill, invoice, packing list and any dangerous goods declaration, as you do today. The desk asks the operator to confirm permits, handling and loading in its outreach and records the answers on the thread.
- Does it read our mailbox?
- No. Each charter gets its own inbound address, and only replies to that address enter the thread. Nothing else in your mail is touched.
Bring a live enquiry. We will work it on the call.